Prize competition support

Contact

Contact the operator for support, complaints, and account questions.

Contact the operator for questions about account access, entries, free postal entries, payment references, instant win claims, draw results, responsible play controls, privacy rights, or complaints.

When asking about an order or entry, include the order reference, competition name, ticket number, or postal entry details available to you. Do not send card numbers, CVV values, passwords, or payment secrets.

Complaints should be reviewed against the published competition rules, verified payment records, accepted postal entry records, draw logs, winner records, and audit logs.

Send us a Message